Stop Babysitting Your Inbox: Automate DMs with Converso & ManyChat

Converso is one of the fastest ways to turn Instagram or Facebook DMs into real leads—without you living in your inbox. Instead of manually replying to every “How much?” or “Can you send info?” message, you set up simple automations that instantly respond when someone DMs a keyword (like “QUOTE” or “INFO”) or comments a trigger word on your post. From there, ManyChat can deliver a link, answer common questions, collect an email or phone number, and route serious prospects to your calendar or sales team—automatically.

The best way to start is small: pick one high-volume “DM moment” (pricing request, booking request, free guide, menu, etc.) and build a single flow that captures the info you need and sends the next step. Once that’s working, connect ManyChat to your CRM or email tool (or Zapier/Google Sheets) so every lead is tracked and followed up. If you want help setting up a high-converting DM flow that fits your business and brand voice, message BlackLab AI and we’ll help you launch a clean, ROI-focused ManyChat workflow in days—not months.